Commercial Service Contract Claims & Readiness Center
Preparing for a breakdown starts before a vehicle stops working. Use the claims guide for the overall process, the records guide for evidence, the exclusions guide for contract-reading questions, and the breakdown checklist for incident response. This site does not receive or adjudicate claims, dispatch roadside help, or authorize repairs.
Start with the decision you are making
- Check whether your vehicles and applications may be eligible.
- Understand what covered breakdown protection can and cannot address.
- Separate service contracts from warranties and commercial insurance.
- Estimate operational exposure before requesting contract-specific pricing.
Featured guides
| Guide | Best for |
|---|---|
| Commercial vehicle service contract eligibility | Screening vehicle class, age, mileage, use, and upfits |
| Commercial service contract coverage | Reading covered components, limits, deductibles, and exclusions |
| Service contract vs. warranty vs. insurance | Understanding which risk belongs to which product |
| Commercial service contract cost | Learning what shapes a contract-specific quote |
Use the downtime calculator
The fleet downtime cost calculator estimates operational impact using your own assumptions. It does not estimate repair coverage, claim payment, insurance loss, or contract pricing.